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Playtech , the online gaming software provider to top gaming operators in the industry, has partnered up with leading digital ID verification company IDVerse to scale player onboarding.


Operators face increasing pressure to improve player onboarding and verification, and they are looking for the most advanced technologies to achieve full automation. Playtech’s partnership with IDVerse gives its customers integrated access to an IDVerse solution that allows them to remotely onboard their players anywhere in the globe.


Operators can use IDVerse’s Zero Bias AI ™ technology to increase player onboarding and reduce fraud. Now, they can instantly verify new players on any smartphone from anywhere without the need for any agent interaction. This will reduce drop-offs with almost instant results.


IDVerse’s fully automated solution, IDVerse, verifies new participants in just seconds using their smartphone and face in more than 220 countries without human intervention. This technology uses generative AI for deep neural networks to prevent discrimination on the basis of race, gender and age. Independent lab testing has shown that it is 99.99 percent accurate.

Fiona Davies from IDVerse’s Head of Gaming said, “This partnership allows Playtech operators to use a cutting edge ID verification solution (IDV), which eliminates the requirement for manual authentication of ID documentation worldwide. This innovation not only streamlines operations, but also increases onboarding speed. IDVerse technology automates the verification process, eliminating the need for manual document review. This is a common problem faced by operators who use older solutions.

Davies added, “Our document identification coverage is the strongest on the market due to our proprietary way of reviewing identity documents.” It allows customers to expand into new markets with a single IDV provider, and to provide flexibility to players whenever they wish to play .”


IDVerse technology has been tested successfully by NIST accredited labs iBeta, BixeLab and ISO 27001, as well as TDIF and SOC 2 biometric standards. There is no other IDV company that has achieved a similar level in testing certifications. This includes both the extent of standards as well as actual test scores.

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