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MainStreaming is an iMDP INTELLIGENT MEDIA DISTRIBUTION COMPANY that redefines the CDN market through its innovative Edge Network Services. The company announced the appointment Nicola Micali to the position of Chief Customer Officer.
Nicola Micali, a Harvard alumnus, and former Akamaite joins MainStreaming. She has a proven track record in improving processes, efficiency, and creating go-to market strategies. Her goal is to create a customer-centric organization that prioritizes long-term relationships and customer satisfaction. This will ensure MainStreaming’s continued growth and leadership.
Nicola has a wealth of experience in the field of customer success and professional services. He was a leader of Akamai’s Customer Success & Professional Services for more than 10 years. He developed the service strategy for Americas media & entertainment verticals, gaming, and partners. Year after year he exceeded all revenue targets. Nicola’s experience in leading customer-facing technical teams has led to higher customer satisfaction as well as successful streaming events around the world.
Micali has a Harvard Master’s in Business Administration and Management, which enhances his ability to innovate and lead in the Edge video technology industry. Nicola will be a key player in guiding customers through the lifecycle of their business. His experience in customer success makes him the perfect person to lead MainStreaming in its efforts to provide world-class services to a global audience.
Antonio G. Corrado is the CEO of MainStreaming. He said: “QoS and QoE are fundamental to our streaming business. This is our best indicator of customer satisfaction. We are pleased to welcome Nicola Micali who demonstrates expertise in customer satisfaction. Together, we are set to strengthen our commitment to being a customer satisfaction-oriented company, leveraging our world-class services directed to broadcast-quality standards that are requested by industry players.”
MainStreaming’s video delivery technology has been developed in-house and is offered as a managed private Edge Network. This network helps broadcasters, OTTTVs, and content owners to overcome the most difficult challenges of live streaming on a large scale. It also addresses the limitations of the classic CDN, and enables new application solutions at the Edge.
“It is an honor to be part of a team on a mission that is paving the path for the future TV, establishing new standards and writing a new chapter. I’m ready to contribute MainStreaming’s innovative approach and philosophy of customer-centricity. Together, we will revolutionize the way streaming companies approach Edge Network architecture. We will emphasize a distributed, ultra-low latency, energy efficient, and globally scalable, design.
