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SOFTSWISS is a technology company that provides comprehensive solutions to the iGaming sector. The Anti-Fraud team in Managed Services has reported the highest performance ever. The dedicated experts saved SOFTSWISS partners more than 16,000,000 euros in 2022 through their professional assistance. This is 14% better than the previous year.
This prudent service was provided by iGaming suppliers and processed 61 810 requests for 200 projects in 2022. It registered a 53% increase year-on-year. SOFTSWISS clients experienced greater savings. The Q4 2022 savings almost doubled compared to Q1 2022. This is an impressive growth rate of 88%.
Nearly 70% of fraud detected by the Anti Fraud Team was due to bonus abuse. Money laundering and payment system abuse account for 10%.
Fraudsters have also found crypto a convenient target because of its anonymity and decentralized nature. Anti-fraud teams must pay close attention to crypto.
Ilya Nesterau is the Anti-Fraud Team Leader. She says, “It’s been an extremely positive and productive year for our team in fighting against the negative actors in this industry. As we grow as an integral part of our infrastructure, our team is expanding at a rapid rate. In 2022, our headcount will more than double.
We work in tandem with the Research and Development department to create new fraud detection tools and make them more efficient. We are more proactive and forward-looking when it comes to our work .”
During the year 2022, the SOFTSWISS Antifraud team received a variety of certifications including 2 ACFE certificates and 2 GamCare certificate, as well as one DPP/DPM Certificate.
The Dedicated anti-fraud Support is part – a complete solution that assists clients in promoting their iGaming brands.
Managed Services provides full-cycle player support and is at the interface between the platform and the player. The team not only improves user experience but also identifies technical errors. They help clients protect their business against fraud and increase their financial performance.
