Casino Guru and City University of London collaborate to recommend the best practices for self-exclusion standards

Home » Casino Guru and City University of London collaborate to recommend the best practices for self-exclusion standards


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Casino Guru, the global gambling authority that has compiled the largest database of online casino sites, recently partnered with City, University of London, an outstanding British university providing excellent education to its students since over 125 year, to identify and recommend best practices in online gambling self exclusion.

The project’s origins can be traced to Casino Guru’s Global Self-Exclusion initiative, launched in 2020. Its aim was to create a self-exclusion program online on a worldwide scale, which would provide an additional layer of protection to players struggling with problem gambling.

“After identifying the self-exclusion rules in a proposed system, we concluded that there are no current general standards.” The rules of self-exclusion are different in each jurisdiction, and few follow the same standards. The industry is left with a significant gap when it comes to the effectiveness of self-exclusion. This project aims to fill that gap.

The project will be led by City, University of London Associate Professor Dr Margaret Carran, a gambling expert who has spent the last few years focusing on the monitoring of problem gambling within the EU. The project is expected to last 18 months. It involves three phases – research and fact finding; workgroup meetings with all stakeholder groups and broader consultations.

This will be the main pillar of the project, which plans tospan class=”x_Apple-converted-space x_ContentPasted3 ContentPasted0″> /span>b class=”x_ContentPasted3 ContentPasted0″>deliver recomended rules for online self-exclusion/b>. The project will be based on this pillar, and it plans to provide a set of recommended rules for online self exclusion.

In the final phase, the workgroup’s findings will be made available for consultation to other industry stakeholders. The feedback of gambling operators, regulators and non-profit organizations will be sought. The project will evaluate and incorporate criticism, culminating in a set of self-exclusion guides that are freely available for implementation and better protection of players who use self-exclusion.

Research is a solid basis for regulators to make decisions and create standards, particularly in the area of player protection. This project is unique, as it’s the first time that such a work on self exclusion has been undertaken on an international scale. Carran said, “I have high expectations for the project’s real impact and hope that it will significantly improve player safety across jurisdictions.”



The second phase of the project is expected to start in September, when the first meeting of the workgroup takes place.

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